Ecommerce Shopping Cart Abandonment & Checkout Analysis
Find out why customers are abandoning your shopping cart
Frequently Asked Questions
What ecommerce stores does this work well for?
If your store is transacting multiple orders per month and your checkout completion rate is average (30%) or less, you can benefit from this analysis. Current studies show that the average cart abandonment rate is close to 70%.
How much will this cost?
This service is free to all of our ecommerce clients and re-visited periodically until cart abandonment rates plateau. There is a one-time fee if you aren't yet a client.
What else does this come with?
You and your team will receive a consultation that reveals the top issues that cause shoppers to abandon your shopping cart and how to correct them. At the end of the consultation you will have action items along with the full analysis of your cart checkout user experience.
I could just research this on Google, can't I?
Yes, of course you can do your own research; Amazon, Walmart and Target each spend millions per year on user experience research.
We will analyze your cart checkout user experience by looking at details in your site compared to each guideline and score your checkout accordingly.
Where did the guidelines come from?
The guidelines came from usability reviews of 50 leading ecommerce sites, including Amazon, Walmart, Target, and 47 more.
Do I make the changes to my checkout or do you?
Your cart checkout must be modifiable, not necessarily by you, but perhaps by a coder or webmaster. Yes, we can make changes to your checkout if granted access.
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