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	<title>Exploit Online Demand &#187; Customer Service</title>
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	<itunes:author>Exploit Online Demand</itunes:author>
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		<title>Use Twitter for Customer Service</title>
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		<pubDate>Wed, 27 Aug 2008 00:49:22 +0000</pubDate>
		<dc:creator>Jon Davis</dc:creator>
				<category><![CDATA[general]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Customer Service]]></category>
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		<description><![CDATA[<p>In our first post about Twitter we looked at how Whole Foods is using Twitter to run promotions.  Now we will look at some companies that are using Twitter as another means of customer service.  The interesting part is people are finding that often Twitter is the best way to communicate with large companies whose [...]</p><p>From <a href="http://www.capturecommerce.com/blog">Exploit Online Demand</a>, a publication of <a href="http://www.capturecommerce.com">Capture Commerce</a>.</p>]]></description>
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