An interview with Matt Williams of No Possum Consulting
- What challenges do businesses face today with online conversion?
- You’re really competing with yourself, not your competitors
- Classic book on entering the shopping cart: “Don’t Make Me Think”
- Shopping cart abandonment
- ROI for online conversion is usually high and on going
- Increase your traffic, optimize your conversion process, up selling and cross selling opportunities
- Where do you invest your $1000?
- Forecasting is key
Continue reading “Online Conversion With Matt Williams”
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Tags: conversion rate optimization, ecommerce, market research, return on investment, shopping cart abandonment
10 Little Known Factors that Affect Your Conversion Rate
Sherice Jacob loads up this article with excellent tips and graphics to clearly show the lesser known things that impact conversion rates: call to action statements, shopping cart convenience, policies, colors, and more great stuff.
Continue reading “Cool Conversion Tips From My Bookmarks”
AttentionWizard
Models the first few seconds of scene analysis by the brain of your landing page. It doesn’t require actual people to interact with your page and you get results instantly! Basically, it’s an instant heat map of your landing page without having to do expensive eye tracking studies or time consuming mouse tracking data analysis.

I created a free account to get a heat map for one of my client’s sites; it was easy: capture a screen shot of the page, then upload it to my account. You can wait a minute or log in later to get a downloadable pdf of the heat map and an offer with it. It shows you where most eyeballs look first, second, third… within a few seconds of loading the page. All web designers should know about this tool.
Fivesecondtest
Five second tests help you easily identify the most prominent elements of your user interfaces. I did this by registering for a free account and creating a new test. I simply took a screen shot of one of my web pages, uploaded it to my account and let it run. Within a few hours I had several responses. Most people remembered “Capture Commerce” and “SEO”; hmm, I think they got it for a five second glimpse. It’s a great tool for verifying brand messages and getting instant feedback.
Continue reading “4 Tools To Engage Your Online Audience”
Tags: audience engagement
There are many aspects of Conversion Rate Optimization (CRO) that SEO Companies address effectively: testing headlines, the call to action, content, images, etc. But, there is an aspect of CRO that SEO firms don’t address well: web design.
This element can make a big difference to increase conversions, but most web developers and businesses are not aware of it.
Continue reading “In Search of a Conversion Based Web Design Company”
Tags: conversion rate optimization
Up to very recently, conversion rate optimization (CRO) was dominated by consultants who were providing the optimization solutions as a blend of empirical experience with a little bit of technology. The practitioners were relying more on the art of persuasive copy writing and the best design practices, and less on the technology and scientific methods.
The advent of new multivariate testing technologies, adaptive multivariate testing in particular, is significantly impacting the industry’s best practices. Although they are still important and relevant, they are no longer dominant. Using traditional best practices is a great way to initialize the CRO journey but they are by no means the final destination.
Continue reading “Conversion rate optimization best practices are dead – long live the best practices!”
The Atlanta Interactive Marketing Association (AiMA) held their monthly meeting last night. The topic of the night: recognize the value of online marketing efforts beyond the simple click to conversion metrics that are so common in our industry. The truth of the matter is search is responsible for much more business than it gets credit for in traditional models, it’s extremely important as a branding tool and it can be used as a powerful tool to track offline marketing efforts.
For instance, when someone performs a search and finds a product they would like to purchase they may not necessarily purchase the product online, they may actually go to the store and buy the product but the search they performed online does not get credit for the sale. The importance of leveraging search engines for branding is also something that is very difficult to measure but has a major impact on how people view a company’s product. Seeing a company at the top of the search results creates a trust for the brand. Also, analyzing website statistics can be a great way to test whether or not an offline mailing, radio ad, TV commercial, etc. was effective at driving traffic to the site and increasing purchases.
Continue reading “AiMA Event Recap – Recognizing the Value Beyond the Click to Conversion”
Tags: analytics, conversion rate optimization